Some mobile money agents across the country have bemoaned the delay in the payment of their commissions.
They are also threatening to embark on a strike over the delay.
The agents, including the Northern MoMo Agents, Mobile Money Advocacy Group, ABAG and MM Agents Association of Ghana, further want an increase in the cap in commission to GHS3,000 from the current GHS1,000.
In a joint statement, the agents demanded: “The cash in commission cap be moved from GHS1,000 to GHS 3,000 while the 0.5% rate is maintained.”
According to them, “failure to do something about the status quo will have operational implications for Agents and customers alike.”
“Cash-out commission shares should be made 50 per cent”, they demanded, adding: “Maximum amount per cash out is GHS1000”.
“We are unable to cooperate with the two payment cycles i.e. 15th and 27th of the following month for payment of the previous months’ commissions to our members,” the agents indicated.
The agents stressed: “Further delay in payment reduces the purchasing power of what is paid Agents due to the current inflationary rate and cost of service availability”.
“That auditing and validation as the cause of the current undue delay, cannot be justified hence we want all our members to be paid the same date on or before 15th of each month.”
The agents added: “It was totally wrong to unilaterally decide on payment in batches without prior agreement with leadership.”
